| Module 1 | Vocality | |
|---|---|---|
| Unit 1 | Breathing | |
| Unit 2 | Vocal Resonance Placement | |
| Module 2 | Fundamental Skills | |
| Unit 1 | Vowels | |
| Unit 2 | Inflections | |
| Unit 3 | The Three Pauses and Time Ownership | |
| Unit 4 | Vowel Curvature | |
| Module 3 | Physicality (Gestures and Body Language) | |
| Unit 1 | Gestures and Synergy | |
| Unit 2 | Body Language | |
| Module 4 | Brand Development | |
| Unit 1 | Introducing Brand | |
| Unit 2 | SKIN Method | |
| Module 5 | Using Media | |
| Unit 1 | Page Technique | |
| Unit 2 | Slides | |
| Module 6 | Building the VC frame and preparing for a call | |
| Unit 1 | Using Equipment and Setting The Frame | |
| Unit 2 | Preparing For A Call | |
| Module 7 | Telephone Communication | |
| Unit 1 | Telephone Communication |
